Q. I want to use it tonight, how can I do that?
A. If you have the voucher in hand you can use it tonight.
Q. How long will it take to get the vouchers?
A. It takes 7 - 10 days to receive the voucher.
Q. I ordered my voucher and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.
Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.
Q. I purchased a voucher, but I noticed the price was reduced at a later time. Can I get a refund to match the new price?
A. Sorry, but all sales are final and adjustments can not be made. Prices are subject to change without notice.
Q. I have a deal voucher for a place that is no longer in business. Am I out the money?
A. Connoisseur Media will exchange your deal voucher for another one in our store at equal value. Contact us at 631-770-4200.
You will receive your vouchers via USPS in 7-10 days unless otherwise noted.
Please contact North East Ohio Fulfillment Center ~ Neofill LLC
If you have any questions - 1-866-311-9806